What can citizens do to protect language rights?
Submit complaints if you see instances where public information is
not available in both Sinhala and Tamil
Talk to the manager or owner in the case of private sector institutions
and urge them to offer translations
Politely refuse to sign documents presented in a language you do not understand
Volunteer to translate if you can, even if it is merely shop signboards
etc
Learn the official languages and encourage your family to do so too.
Tell other people what you learnt about language rights
Aside from that, there are many ways for a person to seek redress. The
following institutions all address complaints brought forward with
regard to the violation of language rights.
The Official Languages Commission – Hotline 1956
The Human Rights Commission – Hotline 1996
The Consumer Affairs Authority